
If Zoom doesn't open automatically, find and launch the Zoom app from the start menu (Windows) or Finder (Mac).pkg (Mac) and follow the installation prompts. Click Download under "Zoom Desktop Client".If you have issues accessing the Zoom Download Center, open an incognito browser window (ctrl+shirt+n or cmd+shift+n) and in that window go to If it's not installed then download the client from the Zoom Download Center: First, search for the Zoom app on your computer (see step 2).Regardless of how you access Zoom (web portal, mobile, plugin or desktop client) you will need to ensure that you a logged in properly with your NetID credentials.ĭownloading and Installing the Zoom Desktop Client (recommended)

*Be sure the Zoom Client is installed, updated frequently, signed in and minimized or running in the background to mitigate any security or user issues during meetings. It also allows you to quickly initiate on-demand meetings without having to go to your calendar or Blackboard to schedule a meeting. Using the Zoom Desktop Client is highly recommended because generally keeps you signed in, however, when the application or your computer is updated you'll need to sign in again.



If you are using Firefox with Zoom be sure to turn off Enhanced Tracking Protection! When you are logged into your Zoom account, the Zoom meeting will be able to identify you as a licensed Stony Brook user when a meeting requires authentication to join it. Ensuring that you are signed into your Zoom account whether by Zoom Web Portal, Mobile App, Calendar addons, or the Zoom Desktop with SSO (Single Sign On) before entering a Zoom meeting will mitigate issues of authorization into meeting and missing hosts.
